Shipping & Delivery

Where We Ship

We ship to addresses within the continental United States. Delivery times and shipping costs depend on your location, the size and weight of the order, and the carrier we use. We will provide an estimated delivery timeframe and shipping cost when you place an order or request a quote.

Processing and Delivery Time

Orders are processed after payment is confirmed. Ready-made items typically ship within a few business days. Custom or made-to-measure window treatments require additional production time; we will give you an estimated completion and ship date when you order. Delivery after shipping usually ranges from a few days to about two weeks depending on destination and carrier.

Shipping Cost

Shipping charges are calculated based on the destination, weight, and dimensions of your order. We will quote the exact shipping cost before you complete your purchase. Promotional free-shipping offers, if any, will be stated clearly at the time of the offer.

Tracking

When your order ships, we will send you an email with tracking information so you can follow your delivery. If you do not receive tracking details within the timeframe we provided, please contact us.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, contact us as soon as possible with your order number and, if applicable, photos of the damage. We will work with you to resolve the issue in line with our Return Policy and the carrier's terms.

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